Technical Manager North America

Did you know that you already know us? Almost every second tablet which is on the global market contains our products.  This demands great entrepreneurial power so that we are always looking for people who take ownership and are not afraid of accountability.

Now it is your chance to join!


We are looking for a Technical Manager with a solid formulation background (API and excipients) and a strong commercial acumen to advise our customers on their formulations, and to generate new business opportunities for DFE Pharma. You will be in the market, frequently visiting R&D teams of our customers to identify any technical challenges they may face in their new product development, and help them moving forward. You take a consultative selling approach. You will be collaborating closely with the Sales Managers who manage the relationship with the customers. In the future we are planning to set up a Technical Centre of Excellence in the region, with a laboratory to conduct practical formulation experiments that support our customers in their development. We expect you to take a driving role in setting up this Centre of Excellence.


Do you have this combination of pharmaceutical formulation knowledge and commercial acumen to advise our customers on their formulation challenges and drive the pipeline of future business for DFE Pharma in your region?

Technical Manager North America

What we ask

  • Build strong relations with the technical teams of our customers (e.g. R&D, Manufacturing, Quality)
  • Strong listening skills and analytical skills to truly understand the challenges that customers are facing
  • Problem solving skills – translating your understanding of the problem into an approach towards a solution
  • Ability to advise customers based on mechanistic principles
  • Persistence in getting the best possible solution for your customer implemented in a short turnaround time
  • Demonstrated Leadership ability and market knowledge to drive the setup of the Centre of Excellence, and build a compelling value proposition for it
  • Strong Presentation skills
  • Striving for excellence in everything you do
  • Stakeholder management skills to build strong connections with Sales and the Technical teams
  • Willing to travel (estimated 50%, depending on circumstances)
  • High proficiency in English (spoken and written)
  • M.S. / PhD (preferred) in a related scientific field e.g. Biochemistry, Chemistry, Pharmacy, Biology, Bio pharmacy
  • Further business administration education a strong plus, e.g., MBA
  • Min. 15 years technical experience in the pharmaceutical and/or excipient industry, preferably in formulation development of oral solid dosage and DPI
  • Demonstrated business acumen – (Technical) Sales or Marketing experience is considered a strong plus

What we offer

  • The opportunity to drive the setup of a Centre of Excellence for DFE Pharma in North America
  • Future career advancement
  • Opportunity to work in a global matrix work environment
  • Excellent remuneration package

Vacancy description

  • Visit technical teams of our customers (e.g. R&D, Manufacturing, Quality) frequently and maintain close contact
  • Advise customers on their technical challenges, related to formulation development, troubleshooting, processing, and regulations
  • Drive business development in North America region, applying a consultative selling approach
  • Manage customer project pipeline, ensure progress
  • Participate in industry conferences and events
  • Facilitate technical seminars in-house at customers, as well as open seminars for multiple customers
  • Take responsibility over the technical promotion of DFE Pharma in North America
  • Signal unmet customer needs as input for new innovations
  • Validation of new innovation ideas with customers
  • Develop a compelling value proposition for the DFE Pharma’s Centre of Excellence in North America and drive its implementation


What does success look like?

  • Strong improve in Net Promoter Score in your region, high customer satisfaction on technical/formulation support
  • A strong pipeline of NPD projects at your customers, where DFE excipients are being used, which lays the foundation for DFE Pharma’s future business growth
  • (Formerly) unmet needs from customers in your region are being addressed successfully by DFE innovations

Team Details

  • You will be part of a team of 2 Technical Managers and 4 Sales Managers, reporting into the Regional Director North America
  • You will continuously work in collaboration in particular with the Sales team in North America, and the corporate Innovation, Product Application and Regulatory Affairs teams based in Europe
Apply now


Gina Heimsoth

1  / 
JOB-ID: 42346 | Technical Manager North America, United States

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