Sales Support Specialist
Sales Support Specialist
Sales Support Assistant - North America
Are you seeking a position that will assist in you in becoming a Sales Manager? Ready to thrive in an international, dynamic, and fast-paced business environment? Do you have the drive to support a high-performing Commercial Team and contribute to achieving ambitious growth targets? If you're eager to creatively engage with FrieslandCampina's portfolio of brands to meet the needs of customers across North America, this could be the perfect challenge for you!
What we ask
- Minimum 4 years of experience in a Sales Support, Customer Service, or Account Management role, preferably within the cheese/dairy or food industry.
- Bachelor’s degree in business, marketing, or a related field.
- A proactive self-starter with a strong work ethic and results-oriented mindset.
- A passion for sales, with a desire to develop into an Account or Sales Manager role.
- Commercial mindset with the ability to translate business objectives into customer interactions.
- Excellent organizational skills with a strong attention to detail.
- Effective communicator with the ability to work well in both team and customer-facing environments.
What we offer
- Unique company culture of Dutch heritage and international presence.
- We offer great work-life balance and a competitive salary & benefits package
- Diverse training and mentoring programs to help you grow on your own professional journey.
- Exceptional support of cross-disciplinary movement within the company to broaden your knowledge and growth paths.
- A friendly and informal working environment, yet professional team members as sparring partners.
- Autonomy and trust to create a longterm impact that helps bring better nutrition to the world.
Vacancy description
As a Sales Support Specialist, you will be a vital member of our sales team, providing essential support to ensure the smooth operation of our sales processes. Your focus will be on facilitating customer interactions, ensuring accuracy in sales execution, and contributing to the growth of the business. This is an ideal opportunity for someone with a passion for sales, looking to develop further into an account or sales management role.
Key Responsibilities:
- Provide day-to-day administrative and operational support to the sales team.
- Communicate effectively with customers, ensuring excellent service and follow-up on inquiries.
- Maintain accurate and up-to-date records of sales activities and customer information.
- Collaborate with cross-functional teams to support sales strategies and execution of plans.
- Assist in preparing and executing sales presentations and promotional materials.
- Process orders, track deliveries, and manage customer complaints or concerns with professionalism.
- Analyze sales data and provide insights to help drive sales strategies and goals.
Team Details
This position is in our Paramus, New Jersey Sales Office.
FrieslandCampina Americas manages a wide portfolio of around 40 markets in the region. We aim to be the preferred partner of our customers and consumers for cooking and entertainment cheese occasions, and everyday dairy consumption. The team specializes in Distributor and Key Account management to continuously develop, strengthen, and grow the business with our local business partners. Hereby making use of the great brands, products, and capabilities FrieslandCampina has to offer.
The team is spread over different locations: Paramus, NJ (Americas Head office), Miami FL (Latin America Regional Office), Netherlands, Brazil and Mexico.
We are an affirmative action and equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. FrieslandCampina expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected classification under the law.
