OTC Officer
OTC Officer
Did you know that you already know us? Almost every second tablet which is on the global market contains our products. DFE Pharma has a strong and leading position in excipients and is recognized for its high-quality products and services. Working at DFE Pharma is totally linked to our purpose: Your medicines, our solution. Moving to a healthier world. We strive to help people of all over the world to enjoy healthier lives through the medicines and nutraceutical products that contain our excipients.
Now is your chance to join! Embrace the opportunity to showcase your entrepreneurial spirit and accountability as you support to drive our commitment to a seamless Order to Cash experience.
What we ask
- Bachelor’s or Master’s degree in Supply Chain Management, Economics or related field
- At least 1-2 years of experience in an international B2B environment
- Experience with international freight forwarding
- Data entry experience with excellent accuracy level
- Knowledge of the SAP, MS Office applications and BI reporting tools
- Good communication skills
- Fluent in English, an additional foreign language with business proficiency is a plus
- Planning and organizing skills
- Accurate and disciplined, uses a structured approach in work
What we offer
- International working environment
- Continuous learning and development; your development is not only good for your career; we also benefit from it
- Excellent remuneration package
- A flat organisation structure with short communication lines
- Hybrid way of working (Home office and office combination)
- 1 day per year paid day off for voluntary work
Vacancy description
- Follow up on contracts and ask customer for purchase orders
- Acknowledge, process and confirm customer orders as well as commission for agents
- Check forecast and availability as well as credibility of customer
- Manage the order pipeline and ensure getting/arranging the necessary documents for customers, transport and customs based on INCO and payment terms, e.g., letter of credit, import permits
- Allocate stock to the right orders including batch selection according to internal and customer needs
- Instruct the warehouse for order picking and date of loading to fulfil customer requirements first time right
- Make sure that shipment labels are conform international/customs standards
- Book transport (sea, road, air, courier)
- Issue invoices to customers according to Incoterm and prepare a set of documentation as per the customer/customs needs
- Maintain customer Masterdata
- Answer customer queries related to the OtC process and keep customer informed about deviations
- Follow up and manage outstanding payments with customers as per the working capital targets
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JOB-ID: 56434 |
OTC Officer,
Germany