Customer Management Officer

Did you know that you already know us? Almost every second tablet which is on the global market contains our products.  This demands great entrepreneurial power so that we are always looking for people who take ownership and are not afraid of accountability.

Now it is your chance to join! Our aim is to satisfy our customers in the best way. Behind every good Sales Team is always a reliable Customer Service Team. Do you enjoy a close collaboration with customers?

Customer Management Officer

What we ask

  • Customer oriented mindset combined with a “can do” mentality and a strong sense of ownership
  • Very good English skills and good communication skills
  • Knowledge of the computer system SAP, MS Office
  • Planning and organizing skills
  • Bachelor studies preferred in the commercial area or a commercial education (economic apprenticeship)
  • At least 1-2 years of experience in customer services and in an international B2B environment

What we offer

  • International work environment
  • Continuous learning and development; your development is not only good for your career; we also benefit from it
  • Excellent remuneration package
  • Short communication and short decision lines

Vacancy description

  • Contract & sales order entry
  • Price lists maintenance         
  • Customer support: Customer queries, mailings, samples, complaints handling, master data
  • Debtor management
  • Preparation of audits
  • Forecasting: Proactive sharing information on market changes in order to get a reliable demand plan and providing input for the budgeting process
  • Responsible for fulfilling customer agreements for first-time-right deliveries (including after-sales service)
  • Providing commercial and administrative support to the Sales Managers

Team Details

  • You will work within the Customer Management Team which consists of 9 international people
  • You will work in the head office in Goch; approx. 80 km from Düsseldorf and close to Nijmegen (Netherlands)
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Contact

Gina Heimsoth

1  / 
JOB-ID: 40442 | Customer Management Officer, Germany
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